FAQs
1. Orders & Shipping
Q: How long does shipping take?
A: We process orders within 1-2 business days. Shipping time varies based on location:
- United States: 3-5 business days
- International: Currently Unavailable
Q: How can I track my order?
A: Once your order is shipped, you’ll receive an email with a tracking link. You can also track your order in the Order History section of your account.
Q: Do you offer free shipping?
A: Yes! We offer free shipping on all orders .
2. Returns & Refunds
Q: What is your return policy?
A: We accept returns within 30 days of delivery. Items must be unused and in original packaging.
Q: How do I request a return?
A: Simply visit our Returns Center or email us at [info@trendsessntials.com] with your order number.
Q: When will I receive my refund?
A: Refunds are processed within 5-7 business days after we receive your returned item.
3. Payments & Discounts
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, PayPal, Apple Pay, and more.
Q: Do you offer any discounts?
A: Yes! Subscribe to our newsletter for 10% off your first order and stay updated on exclusive deals.
4. Product Information
Q: How do I know if a product is in stock?
A: If a product is out of stock, it will be labeled "Sold Out" or "Back in Stock Soon." You can also sign up for restock notifications.
Q: Do you offer warranties?
A: Yes, selected products come with a warranty. Please check the product page for details.
5. Contact Us
Q: How can I contact customer support?
A: You can reach us via:
📧 Email: [info@trendsessntials.com]
📞 Phone: [716-666-1747]
💬 Live Chat: Available from 9 AM - 6 PM EST